Frequently Asked Questions
Everything you need to know about sustainable style.
What makes your fashion products eco-friendly?
We prioritize materials that are 100% plastic-free, utilizing organic cotton, hemp, and Tencel. Every garment is designed to be biodegradable or easily recyclable, ensuring no microplastics enter our oceans.
How long does shipping take?
To reduce our carbon footprint, we use consolidated shipping methods. Standard delivery typically takes 5-8 business days within the domestic region and 10-15 business days for international orders.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Since we aim to minimize waste, we encourage customers to check our size guides carefully before purchasing.
Is your packaging plastic-free?
Absolutely. Your order will arrive in compostable mailers or recycled cardboard boxes sealed with water-activated paper tape. We use zero plastic film or synthetic polybags.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and eco-conscious payment options like Shop Pay, which offsets carbon emissions on every delivery.
How should I care for my plastic-free garments?
To extend the life of your clothes, we recommend washing in cold water with a mild detergent and air drying. This saves energy and protects the natural fibers of the fabric.